RECRUITMENT OF JUNIOR ASSOCIATES (CUSTOMER SUPPORT & SALES)

Applications are invited from eligible Indian Citizens for appointment as Junior Associate (Customer Support & Sales) in clerical cadre in State Bank
of India. Candidates can apply for vacancies in one State/UT only. Candidates can appear for the test only once under this recruitment project. The
candidates applying for vacancies of a particular State/UT, should be proficient (reading, writing, speaking and understanding) in the specified opted
local language of that State/UT (mentioned in the under given vacancy table against each state/UT). The test for knowledge of specified opted local
language will be conducted as a part of selection process. It will be conducted after qualifying the online Main examination but before joining the
Bank. Candidates who fail to qualify this test will not be offered appointment. Candidates who produce 10th or 12th standard mark sheet/ certificate
evidencing having studied the specified opted local language will not be required to undergo the language test. There is no provision for Inter
Circle Transfer / Inter State Transfer for Junior Associates to be recruited.
Preliminary Examination will be conducted tentatively in the month of January 2024 and Main Examination will be conducted tentatively in the
month of February 2024. Candidates are advised to check regularly Bank’s website https://bank.sbi/web/careers/current-openings or
https://www.sbi.co.in/web/careers/current-openings for details and updates. The examinations will be as detailed under point No. 4 under
Selection procedure.
VACANCIES:
Circle State/ UT Language
*
Regular Vacancies Backlog Vacancies
Category Wise PwBD ESM SC/ ST/ OBC PwBD ESM
SC ST OBC EWS GEN Total VI HI LD d&e@ ESM DESM SC ST OBC Tot VI HI LD d&e Tot ESM DESM Tot
Ahmedabad Gujarat Gujarati 57 123 221 82 337 820 9 8 8 8 82 36 0 82 0 82 11 10 11 10 42 18 54 72
Amaravati Andhra
Pradesh
Telugu/
Urdu 8 3 13 5 21 50 1 1 0 0 5 2 0 0 0 0 0 0 0 0 0 0 0 0
Bengaluru Karnataka Kannada 72 31 121 45 181 450 5 5 4 4 45 20 17 2 13 32 3 3 3 2 11 71 72 143
Bhopal
Madhya
Pradesh Hindi 43 57 43 28 117 288 3 3 3 3 28 12 4 9 1 14 0 1 1 1 3 0 3 3
Chhattisgarh 25 67 12 21 87 212 3 2 2 2 21 9 0 3 0 3 0 1 1 1 3 1 5 6
Bhubaneswar Odisha Odia 11 15 8 7 31 72 1 1 1 0 7 3 0 0 0 0 0 0 0 0 0 0 0 0
Chandigarh/
New Delhi
Haryana
$
Hindi/
Punjabi 50 0 71 26 120 267 3 3 3 2 26 11 0 0 0 0 0 1 0 0 1 0 2 2
Chandigarh
Jammu &
Kashmir UT
Urdu/
Hindi 7 9 23 8 41 88 1 1 1 1 8 3 0 0 0 0 0 0 0 0 0 0 0 0
Himachal
Pradesh Hindi 45 7 36 18 74 180 2 2 2 2 18 8 0 0 0 0 0 0 0 0 0 0 0 0
Ladakh UT
Urdu/
Ladakhi/
Bhoti
(Bodhi)
4 5 13 5 23 50 1 1 0 0 5 2 0 0 0 0 0 0 0 0 0 0 0 0
Punjab Punjabi/
Hindi 52 0 37 18 73 180 2 2 2 2 18 8 0 0 0 0 0 0 0 0 0 0 0 0
Chennai Tamil Nadu Tamil 32 1 46 17 75 171 2 2 2 1 17 7 0 0 0 0 0 0 0 0 0 0 0 0
Puducherry 0 0 1 0 3 4 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
Hyderabad Telangana Telugu/
Urdu 84 36 141 52 212 525 6 5 5 5 52 23 0 0 0 0 0 0 0 0 0 0 0 0
Jaipur Rajasthan Hindi 159 122 188 94 377 940 10 10 9 9 94 42 2 3 0 5 0 4 0 3 7 0 11 11
Kolkata
West Bengal Bengali/
Nepali 26 5 25 11 47 114 2 1 1 1 11 5 0 0 0 0 0 0 0 0 0 0 0 0
A&N Islands Hindi/
English 0 1 5 2 12 20 1 0 0 0 2 0 0 0 0 0 0 0 0 0 0 0 0 0
Sikkim Nepali/
English 0 0 0 0 4 4 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
Lucknow/
New Delhi
Uttar Pradesh
$
Hindi/
Urdu 373 17 480 178 733 1781 19 19 17 17 178 79 0 0 1 1 0 1 0 0 1 3 2 5
Maharashtra/
Mumbai Metro
Maharashtra
$
Marathi 10 8 26 10 46 100 2 2 0 0 10 4 0 0 0 0 0 0 0 0 0 0 0 0
New Delhi Delhi Hindi 65 32 117 43 180 437 5 5 4 4 43 19 0 1 0 1 0 1 0 0 1 0 2 2
Uttarakhand 38 6 27 21 123 215 3 2 2 2 21 9 0 0 2 2 0 1 0 0 1 0 2 2
North Eastern
Arunachal
Pradesh English 0 31 0 6 32 69 1 1 1 0 6 3 0 0 0 0 1 0 0 0 1 0 0 0
Assam
Assamese/
Bengali/
Bodo
30 51 116 43 190 430 5 5 4 4 43 19 0 0 0 0 1 3 0 2 6 0 0 0
Manipur Manipuri
/ English 0 8 3 2 13 26 1 1 0 0 2 1 0 0 0 0 0 0 0 0 0 0 0 0
Meghalaya
English/
Garo/
Khasi
0 33 3 7 34 77 1 1 1 1 7 3 0 0 0 0 1 0 0 0 1 0 0 0
Mizoram Mizo 0 7 0 1 9 17 1 0 0 0 1 0 0 0 0 0 1 0 0 0 1 0 0 0
Nagaland English 0 18 0 4 18 40 1 1 0 0 4 1 0 0 0 0 1 0 0 0 1 0 0 0
Tripura Bengali/
Kokborok 4 8 0 2 12 26 1 1 0 0 2 1 0 0 0 0 1 0 0 0 1 0 0 0
Patna
Bihar Hindi/
Urdu 66 4 112 41 192 415 5 4 4 4 41 18 0 0 0 0 0 0 0 0 0 0 0 0
Jharkhand Hindi/
Santhali 19 42 19 16 69 165 2 2 2 1 16 7 0 0 0 0 0 0 0 0 0 0 0 0
Thiruvanant
hapuram
Kerala Malayalam 4 0 12 4 27 47 1 1 0 0 4 2 0 0 0 0 0 7 0 4 11 0 11 11
Lakshadweep 0 1 0 0 2 3 1 0 0 0 0 0 0 1 0 1 0 0 0 0 0 0 0 0
Total 1284 748 1919 817 3515 8283 103 92 78 73 817 357 23 101 17 141 20 33 16 23 92 93 164 257

  • Candidate has to opt for ONE language at the time of online application for local language test. @ Persons with benchmark disabilities under clauses (d) & (e) of
    section 34 of the Rights of Persons with Disabilities Act 2016.
    $ Candidates applying for the states of Maharashtra (Maharashtra Circle / Mumbai Metro Circle), Uttar Pradesh (Delhi Circle / Lucknow Circle) and Haryana (New
    Delhi Circle / Chandigarh Circle) should check operational areas for which they desire to apply from SBI’s official website https://sbi.co.in. [On Home page> Branch
    Locator (Bottom right Drop pin icon) > In search options select Circle > Select Circle name > Enter Captcha]. Please note that there is no provision for Inter Circle
    Transfer for Junior Associates to be recruited.
    Abbreviations: SC – Scheduled Castes, ST – Scheduled Tribes; OBC – Other Backward Classes; EWS – Economically Weaker Section; GEN – General Category;
    PwBD – Persons with Benchmark Disability; VI – Visually Impaired; HI – Hearing Impaired; LD – Locomotor Disability; d&e- Category (d) & (e) of section 34 of the
    Rights of Persons with Disabilities Act 2016; ESM – Ex-Serviceman; DESM-Disabled Ex-Serviceman/ Dependent of Ex-servicemen.

The above vacancies are provisional and depending on the actual requirement of the Bank the said vacancies may vary. Candidates may apply for vacancies of
one State/UT only. There is no provision for Inter Circle Transfer/ Inter State transfer for Junior Associates to be recruited. Candidature of the applicant
will be considered only against the vacancies in the State/UT for which he/she has applied/opted. Candidate may appear in the examination from any notified
centre. However, He/ She will have to appear for the test of specified opted local language at a centre (to be decided by the Bank) of the State applied for, at
his/her own expenses. Merit list will be drawn State wise, category wise and candidates will be posted in the State for which they are applying, in the event of
their selection and will not be entitled for inter-state transfer/ inter-circle transfer.
The reservation under various categories will be as per prevailing Government Guidelines.
a. Reservation for PwBD/ESM/DESM candidates is horizontal reservation and these are included in the vacancies of various parent categories.
b. 4.5% of the total vacancies are reserved for Disabled Ex-servicemen and dependents of Servicemen killed in action other than 10% earmarked for
ESMs (total 14.50%).
First priority in the matter of appointment will be given to the Disabled Ex-Servicemen and second priority will be given to dependents of defense personnel killed
in action or severely disabled (with over 50% disability attributable to defence services).

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Important Note:
i. Vacancies reserved for OBC category are available to OBC candidates
belonging to ‘’Non-creamy layer’’. Candidates belonging to OBC
category but coming in ‘’CREAMY LAYER’’, are not entitled for any
relaxation/ reservation available to OBC category. They should indicate
their category as General OR General (LD/ VI/ HI/ d&e) as applicable.
ii. OBC category candidate should submit the OBC certificate on format
prescribed by Govt. of India, having “Non-Creamy Layer’’ clause
issued during period 01.04.2023 to the date of taking up appointment,
if selected.
iii. Reservation for Economically Weaker Section (EWS) in recruitment is
governed by Office Memorandum no. 36039/1/2019-Estt (Res) dt.
31.01.2019 of Department of Personnel & Training, Ministry of
Personnel (DoPT), Public Grievance & Pensions, Government of India.
Disclaimer: “EWS vacancies are tentative and subject to further
directives of Government of India and outcome of any litigation. The
appointment is provisional and is subject to the income & Asset certificate
being verified through the proper channels.”
iv. Benefit of reservation under EWS category can be availed upon
production of an ‘Income and Asset Certificate’ issued by a Competent
Authority on the format prescribed by Govt. of India for the relevant
financial year 2022-23 and valid for the year 2023-24 as per the extant
DoPT guidelines.
v. EWS candidates are required to produce for verification, the ‘Income &
Assets Certificate’ for the relevant financial year as per the extant DoPT
guidelines, on the date of document verification, which shall be intimated
to the provisionally selected candidates by the Bank. Hence, the ‘Income
& Assets Certificate’ for the relevant financial year can be obtained by
the candidate on or before the date of document verification. No request
for extension of time for production of ‘Income & Assets Certificate’
beyond the said date shall be entertained and if a candidate fails to
produce the ‘Income & Assets Certificate’ on the date of document
verification, he / she will not be considered for appointment in the Bank
for the post of Junior Associates (Customer Support & sales).
vi. Candidates who are working in SBI in the Clerical cadre are not eligible
to apply under this project. Candidates who were earlier employed in State
Bank of India and resigned from the Bank while in clerical cadre will also
be not eligible to apply for the post.
vii. Candidates against whom there is/ are adverse report regarding
character & antecedents, moral turpitude etc. are not eligible to apply
for the post.
viii. Candidates who have defaulted in repayment under any lending
arrangement with Banks or NBFCs including credit card dues and have
not regularized / repaid their outstanding thereunder till the date of
issuance of letter of offer of appointment by the Bank, shall not be
eligible for appointment to the post. However, candidates who have
regularized / repaid such outstanding on or before the date of issuance
of offer of appointment but whose CIBIL status has not been updated till
then, shall, on or before the date of joining, have to either get the CIBIL
status updated or produce the NOCs from the lender to the effect that
there is no outstanding with respect to the accounts adversely reflected
in the CIBIL, failing which the letter of offer shall be withdrawn/ cancelled

  1. ELIGIBILITY CRITERIA:
    A. Age Limit: (As on 01.04.2023)
    Not below 20 years and not above 28 years as on 01.04.2023, i.e.
    candidates must have been born not earlier than 02.04.1995 and not
    later than 01.04.2003 (both days inclusive).
    Relaxation of Upper age limit:
    Sr. Category Age Relaxation
  2. SC/ ST 5 years
  3. OBC 3 years
  4. PwBD (Gen/ EWS) 10 years
  5. PwBD (SC/ ST) 15 years
  6. PwBD (OBC) 13 years
  7. Ex-Servicemen/ Disabled
    Ex-Servicemen
    Actual period of service rendered in defense
    services + 3 years, (8 years for Disabled ExServicemen belonging to SC/ST) subject to
    max. age of 50 years
  8. Widows, Divorced women
    and women judicially
    separated from their
    husbands & who are not
    remarried
    7 years (subject to maximum age limit of 35
    years for General/ EWS, 38 years for OBC
    & 40 years for SC/ST candidates)
  9. Trained Apprentices of SBI SC/ST – 6 years, OBC – 4 years, GEN/ EWS
  • 1 year, PwBD (SC/ST) – 16 years, PwBD
    (OBC) – 14 years, PwBD (Gen/EWS) – 11
    years
    NOTE:
    i. Cumulative age relaxation will not be available either under the above
    items or in combination with any other items
    ii. Candidates seeking age relaxation are required to submit copies of necessary
    certificate(s) at the time of joining, if qualified. No change in the category of
    any candidate is permitted after registration of online application. No
    correspondence/ email/phone will be entertained in this regard.
    iii. Trained Apprentice of SBI: Relaxation in upper age limit will be applicable
    to trained Apprentice of SBI who has completed the apprenticeship
    successfully in SBI on or before 31.10.2023 and his/ her conduct and
    performance is found to be satisfactory during the entire training period.
    Successful completion of Apprenticeship training refers to passing of skill
    evaluation test (Trade Test) and Obtention of joint National Apprenticeship
    Certificate jointly issued by SBI-NSDC/ BFSI-SSC.
    B. Essential Academic Qualifications: (As on 31.12.2023):
    Graduation in any discipline from a recognised University or any equivalent
    qualification recognised as such by Central Government. Candidates
    having integrated dual degree (IDD) certificate should ensure that the date
    of passing the IDD is on or before 31.12.2023.
    Those who are in the final year/ semester of their graduation may also apply
    provisionally subject to the condition that, if provisionally selected, they will
    have to produce proof of having passed the graduation examination on or
    before 31.12.2023.
    Note: (a) The date of passing eligibility examination will be the date
    appearing on the mark sheet/certificate or provisional certificate issued by
    the University/Institute. In case the result of a particular examination is
    posted on the website of the University/ Institute, a certificate issued by the
    appropriate authority of the University/Institute indicating the date on which
    the result was posted on the website will be taken as the date of passing.
    (b) Matriculate Ex-servicemen, who have obtained the Indian Army Special
    Certificate of Education or corresponding certificate in the Navy or Air Force,
    after having completed not less than 15 years of service in Armed Forces of
    the Union are also eligible for the post. Such certificates should be dated on
    or before 31.12.2023.
  1. RESERVATION FOR PERSONS WITH BENCHMARK DISABILITIES
    (PwBD):
    4% horizontal reservation has been provided to Persons with Benchmark
    Disabilities as per section 34 of “The Rights of Persons with Disabilities Act
    (RPWD), 2016”. The post is identified suitable for the Persons with
    undernoted categories of disabilities as defined in the Schedule of RPWD
    Act 2016:
    Suitable Category of Benchmark
    Disabilities
    Functional
    Requirement
    a) Blind, Low Vision
    b) Deaf, Hard of Hearing
    c) One Arm, Both Arms, One Leg, Both Leg,
    Cerebral Palsy, Leprosy Cured, Dwarfism,
    Acid Attacked Victims, Muscular Dystrophy,
    Spinal Deformity (SD) and Spinal Injury (SI)
    without any associated neurological/ limb
    dysfunction.
    d) Autism Spectrum Disorder (Mild),
    Intellectual Disability, Specific Learning
    Disability, Mental Illness
    e) Multiple Disabilities involving (a) to (d)
    above
    S- Sitting
    W- Walking
    MF- Manipulation by
    Fingers
    RW- Reading and
    Writing
    SE- Seeing
    H- Hearing
    C- Communication
    A. Visual Impairment (VI): Only those Visually Impaired (VI) persons who
    suffer from any one of the following conditions, after best correction, are eligible
    to apply.
    a. Blindness:
    i. Total absence of sight; OR
    ii. Visual acuity less than 3/60 or less than 10/200 (Snellen) in the
    better eye with best possible correction; OR
    iii. Limitation of the field of vision subtending an angle of less than
    10 degree. OR
    b. Low Vision:
    i. Visual acuity not exceeding 6/18 or less than 20/60 upto 3/60
    or upto 10/200 (Snellen) in the better eye with best possible
    corrections; OR
    ii. Limitation of the field of vision subtending an angle of less than
    40 degree up to 10 degree.

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